• Fundraising
• How charities use your money
• Who regulates fundraising?
• How to make a complaint
• General vs. specific appeals
• Membership and sponsorship schemes
• Fundraising FAQs
• Fundraising factsheets
  • Mailings addressed to you
  • Unaddressed mail
  • Telephone fundraising
  • Street fundraising
  • Doorstep fundraising
  • Advertising in newspapers and magazines
  • TV and radio advertising
  • Raffles and lotteries
  • Fundraising events
  • Internet fundraising
  • Mail order trading
  • Leaving a gift in your Will
  • Gifts in memory
• Fundraising costs
• Fundraising case studies

In the first instance you should contact the charity concerned.

If your complaint is about the content of the mailing you received you should contact the Advertising Standards Authority How to make a complaint about fundraising.

If your complaint is about the volume of mail you are receiving you may wish to opt out of receiving letters from charities you haven’t recently supported. This can be done by contacting the Mailing Preference Service on 0845 070 0707 or visiting them online at www.mpsonline.org.uk.

The Mailing Preference Service maintains a list of people who do not wish to receive unsolicited mail. All charities trying to find new donors will make sure that they do not contact anyone on this list.

It is important to note that adding your name to this list will mean that you will also receive less unsolicited mail from companies trying to promote their goods and services.

If you enjoy receiving this kind of communication you should not join the Mailing Preference Service. It is not presently possible to opt out solely from receiving charity solicitations. The MPS does not cover unaddressed mail.